Privacy Policy

Lex Casino aims to handle personal information in a clear, careful and responsible way. This policy applies to information collected through the website, player accounts, customer support channels and other online activities connected with the services. It should be read together with any additional notices displayed when information is collected, such as account, payment, verification or cookie notices.

Personal information is information that identifies you, or information that can reasonably be connected with you. The information handled will depend on how you use the website, whether you create an account, which features you access and what support or transaction services you request. You may be able to browse some parts of the website without providing personal information, but account access and certain services may require information to be supplied.

Where consent is requested, you may choose whether to provide it. However, some information may still need to be handled to create and operate an account, process a transaction, protect the website, complete verification or meet a legal obligation. If you do not provide information that is needed for these purposes, some services may not be available or an account may not be able to remain active.

This policy describes common categories of information and general purposes for handling it. The actual information collected may vary according to your interactions with Lex Casino and the services available at the relevant time.

A casino website may handle information provided directly by a player, information created through account and transaction activity, technical information collected from a device, and information received from service providers that assist with payments, verification, security or support. The main categories may include the following.

Account and contact details

This may include your name, date of birth, residential details, contact details, login credentials, account preferences and records of account settings. It may also include information you provide when contacting support, submitting a question, making a complaint, requesting an account change or asking for help with a responsible gaming setting.

Identity and verification information

The website may handle verification documents and related information to help confirm identity, age, eligibility, account ownership or the accuracy of information supplied. This may include details shown on documents, information provided during an identity check and records of the outcome of a verification process. Verification information may also be used to protect accounts and identify unusual or potentially unauthorised activity.

Payment and transaction records

The website may handle records of deposits, withdrawals, wagers, winnings, account balances and other account transactions. Records may include dates, amounts, transaction status, payment method and information needed to reconcile, investigate or support a transaction. Payment details may be processed by an external payment provider. Where that occurs, full payment credentials may not be stored directly by the website.

Device, cookie and usage data

When you visit or use the website, technical information may be collected, including an IP address, browser type, device type, operating system, language, approximate location, referring page, pages viewed, access times and interaction details. Cookie and similar technology data may be combined with this information to maintain sessions, remember preferences, support security and understand how the website is used.

Information from other sources

Information may be received from payment, identity, fraud-prevention, technology, analytics or support providers where it is reasonably needed for account administration, security, verification, transaction handling or compliance. These sources may help confirm information, identify unusual activity or assist with resolving an account issue.

Information may be used for purposes connected with operating the website, providing casino services, protecting players and accounts, supporting transactions, meeting applicable requirements and communicating with you. These purposes may include:

• Creating, maintaining and administering your player account.
• Processing deposits, withdrawals, wagers, winnings and other account transactions.
• Confirming identity, age, eligibility, account ownership and the accuracy of information supplied.
• Carrying out security, anti-fraud, anti-money-laundering and other risk checks in general terms.
• Detecting, preventing and investigating suspicious, unauthorised, fraudulent or abusive activity.
• Providing customer support and responding to questions, complaints, account requests and transaction concerns.
• Communicating with you about your account, security, website services, policy updates and other service-related matters.
• Sending marketing communications where the required consent has been provided or where otherwise permitted, while allowing marketing preferences to be changed.
• Improving website performance, accessibility, content, features, security and user experience.
• Preparing internal reports, audit information, service statistics and records needed for administration.
• Meeting applicable legal, tax, accounting, court, government or law-enforcement requirements.

Information may be shared with service providers that help operate the website and related services. Depending on the service involved, these providers may support website hosting, technology, payment processing, identity verification, fraud prevention, customer support, communications, security, analytics, accounting or record management. Providers should receive information relevant to the function they perform and may be required to protect it.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected fraud, misuse or security incidents; enforce applicable terms; resolve disputes; or respond to a valid request from a court, government body, law-enforcement agency or other authorised party. Some service providers may operate or provide support from other countries, which means information may be accessed or transferred across borders where needed for the services.

Where information is used on the basis of consent, you may withdraw that consent as described in this policy. Withdrawal will not necessarily stop all handling of information. Information may still be used where necessary to operate an account, complete a transaction, maintain security, investigate activity or meet a legal obligation.

Information security

Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security procedures, monitoring, secure communications, backups and restricted access based on work responsibilities. Security practices may change as technology and risks develop.

No website, online transmission or storage system can be guaranteed to be completely secure. Players should use a strong and unique password, keep login details confidential, avoid sharing access to an account and log out when using a shared device. If you suspect that your account or personal information has been accessed without permission, contact support as soon as possible.

How long information is kept

Information is generally kept only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. The period may depend on the type of information, the reason it was collected, account activity, security needs, dispute resolution and applicable requirements.

Some account, verification, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed. This means that closing an account does not necessarily result in the immediate deletion of all information. When information is no longer required, it may be securely deleted, destroyed or de-identified, subject to technical, legal and operational requirements.

Cookies and similar technologies

Lex Casino may use cookies and similar technologies to help the website function, maintain login sessions, remember settings, support account security, measure performance and understand how visitors use the website. Some cookies may be necessary for core features, while others may support preferences, analytics or marketing, depending on the website settings and your choices.

Cookies are small files or identifiers stored on a device by a website or a service used by the website. They may help recognise a browser or device during a visit and may record information such as preferences, pages viewed or session activity. You can manage, block or delete cookies through your browser settings. Blocking necessary cookies may affect login, account functions, security checks or other website features.

You can contact support@lexcasino.wtf to ask how your personal information is handled or to exercise available data rights. Depending on the circumstances and applicable privacy requirements, you may ask for:

• Access to personal information held about you.
• Correction of information that is inaccurate, incomplete or out of date.
• Deletion of your personal information where deletion is available.
• Withdrawal of consent to marketing communications.

When making a request, provide enough information for the relevant account or records to be identified. For security, you may be asked to confirm your identity or account ownership before information is provided, corrected or deleted. This helps prevent personal information being disclosed to, or changed by, the wrong person.

Requests will be considered in line with applicable privacy requirements and relevant exceptions. Deletion may not be available where information must be retained for legal, security, fraud-prevention, accounting, transaction-record, dispute-resolution or other legitimate purposes. If information is corrected, reasonable steps may be taken to update relevant records.

If you withdraw consent to marketing, promotional messages should stop in line with the available preference process. Service-related messages may still be sent when they are needed for account administration, security, transaction processing or other essential purposes. You may also use an unsubscribe or preference control included in a marketing message, where available. Changes can take a short time to apply across communication systems.

If you have a concern about the handling of your information, contact support@lexcasino.wtf with a description of the issue. Providing clear details can help the request be reviewed and directed to the appropriate process.

This Privacy Policy may be updated from time to time to reflect changes to the website, casino services, technology, security practices, information handling activities or applicable requirements. The current version will be made available on the website. Where appropriate, the page may also show when it was last updated.

Players should review this page periodically, particularly before providing new information or using a new feature. If a change materially affects how personal information is handled, additional notice may be provided where appropriate, including a request for consent where this is required.

Continuing to use the website after an updated policy is published indicates that you have read the updated information, subject to any consent or other requirement that applies. If you do not agree with a change, you may stop using the relevant services and contact support@lexcasino.wtf about available privacy or account options.