Contact Us

If you need help with your Lex Casino account or have a question about our services, contact our support team at support@lexcasino.wtf. We aim to provide clear, helpful assistance and direct your enquiry to the right place.

Lex Casino is licenced by the Curaçao Gaming Control Board under licence number 8048/JAZ issued to Antillephone, providing regulatory oversight for fair gaming and player fund protection.

How to get in touch

For assistance by email, write to support@lexcasino.wtf. Please use the email address linked to your account where possible, as this can help us identify your enquiry and provide suitable information. Do not include your password or other sensitive security details in a message.

You can contact support about common player questions, including:

  • Account access, profile details and verification questions
  • Deposit, withdrawal and transaction enquiries
  • Questions about bonus terms and promotional conditions
  • Technical problems, website errors or account features that are not working as expected
  • Responsible gambling requests, including help with available account controls or taking a break from play

To help us review your message faster, include your account email address or username, a short description of the issue and any relevant details, such as the date an error occurred. Screenshots can also be useful when reporting a technical problem, provided they do not show passwords, payment details or other private information.

Support will usually reply within 24 hours, although response times can vary depending on the nature and complexity of your enquiry. If your question relates to account security or responsible gambling, provide enough information for the team to understand what assistance you are requesting.

OperatorGalaktika N.V.
Established2024
Total Games7,000+
Providers113 including NetEnt, Pragmatic Play, Evolution