Betting Rules

By opening, accessing or using an account with Lex Casino, you agree to follow these Betting Rules, the applicable Terms and Conditions, and any instructions displayed on the relevant betting or gaming page. You should make sure that you understand how a product works before placing a bet. If you are unsure about a market, game, promotion or wager type, review the available information before continuing.

Betting is only available to people who are legally permitted to use the relevant service in their location. You must meet the legal gambling age that applies to you and must not use the service where online gambling is prohibited or restricted. Lex Casino may carry out age, identity, location, account or other verification checks where required by law, regulation, risk controls or its internal procedures.

You are responsible for providing truthful, complete and current information when opening and using your account. An account must be used only by the person to whom it belongs. You must not allow another person to access your account, place bets for you or use your payment method without permission. Keep your login details private and notify Lex Casino through the available support process if you believe that your account has been accessed without authorisation.

• You must comply with applicable Australian laws and any location requirements that apply to your use of the service.
• You must not use the service for fraud, money laundering, cheating, unlawful activity or any other improper purpose.
• You must use only payment methods that you are authorised to use.
• You must check that your selections, stake, odds and potential return are correct before confirming a bet.
• You must not create or use an account for another person, or operate multiple accounts in breach of the applicable terms.
• You must tell Lex Casino if information connected with your account changes or is no longer accurate.

Lex Casino may refuse access, suspend activity, request further information or take other reasonable steps where this is permitted by applicable law and the relevant terms. These steps may be used to protect customers, maintain service security, investigate unusual activity or meet legal and compliance obligations.

A bet is normally created by selecting an event, market, game option or wager type, entering a stake where required, and confirming the transaction. A selection shown in a bet slip is not necessarily a confirmed bet. You should wait for a confirmation message, receipt, reference or other indication that the transaction has been accepted. Your account history and betting records are the best places to check the status of a bet.

Before confirming a bet, carefully review the event, market, selection, price or odds, stake, possible return and any information shown on screen. Once a bet has been accepted, it may not be changed or cancelled unless the relevant product rules or Lex Casino expressly allow it. Selecting the wrong option or entering an incorrect stake does not automatically create a right to cancel a confirmed bet.

A bet may be declined, delayed, limited, rejected or suspended for technical, operational, legal, security, integrity or risk-management reasons. A displayed price or market may change before acceptance. If a bet is not accepted, it should not be treated as a confirmed wager. If a technical interruption occurs, check your betting history before trying again, because repeating a transaction may result in more than one confirmed bet.

Errors and obvious mistakes

Technical faults, data errors, display errors or obvious pricing mistakes may affect a market, game or bet. Where permitted by applicable law and the relevant terms, Lex Casino may correct an error, void an affected bet, recalculate a transaction using correct information or take another reasonable step to restore the intended position. The treatment of an affected transaction will depend on the circumstances and the applicable product rules.

You must not deliberately take advantage of a known error or use information that appears to have been displayed incorrectly. If you notice an unusual price, duplicate bet, incorrect balance or other apparent error, stop using the affected feature and report the issue through the available support process. Any review may include account records, transaction details and technical information.

The odds, prices, lines, rules and available markets shown on the website may differ between products and may change before a bet is accepted. The odds displayed when a bet is confirmed will generally be used for settlement, unless the product-specific rules state otherwise. Always read the information attached to a market, as it may explain how selections are interpreted, how ties are treated and which result source is used.

Different products can use different settlement principles. A market may be settled using an official result, a published result, a game outcome, a qualifying event or another clearly identified basis. The relevant product rules may also explain what happens if an event is postponed, abandoned, interrupted, shortened, cancelled or affected by a change in venue, participant or format.

You are responsible for checking the event, participant, market type and selection before confirming a bet. Similar names, abbreviated descriptions and changing event information can cause confusion. If important information is missing or unclear, do not rely on an assumption. Review the market rules or seek clarification through the available support options before placing the bet.

• A selection may be settled as a win, loss, draw, push, void or another result depending on the product rules.
• A multiple or combination bet may be affected if one or more selections are void or cannot be settled.
• The result used for settlement may not be the same as an unofficial live result, commentary update or social media report.
• In-play information can be delayed, incomplete or interrupted, so displayed data is not a guarantee of accuracy or availability.
• Rules for a particular casino game, sporting market or special bet should be read before the wager is confirmed.
• A result may be reviewed if the relevant official or authorised source later corrects the information, where the applicable rules permit a review.

The outcome of a bet is determined under the applicable product rules and recorded result information. It is not determined by a customer's opinion, an unofficial report or a result that has not been verified through the relevant process.

Confirmed bets are settled in accordance with the rules shown for the relevant product and the information available when the bet was accepted. Your account history, bet receipt or transaction record may show the selection, stake, odds, status, outcome and other relevant details. Review these records regularly and raise any apparent issue as soon as reasonably possible through the available support or complaints process.

A bet may be cancelled or declared void where this is required by the product rules, a technical issue, an incorrect market, an invalid event, a material error, a duplicate transaction, an integrity concern or another permitted reason. The treatment of the stake and any related return will depend on the circumstances and the applicable rules. A void bet does not necessarily have the same effect as a losing bet, particularly when it forms part of a multiple or combination wager.

If an account balance or transaction record is affected by an administrative or technical error, Lex Casino may correct the record. If funds are credited to your account in error, do not deliberately use or withdraw those funds. Notify Lex Casino through the available channels and retain any relevant transaction information. If an incorrect credit has already been used, the correction may still be applied in accordance with the applicable terms and law.

Reviewing a settlement

If you believe that a bet has been settled incorrectly, first review the applicable product rules and transaction details in your account. You may then raise the matter through the support or complaints process made available by Lex Casino. A review may consider the recorded bet, the rules applying to the product, relevant result information and technical or operational records.

A request for review should include enough information to identify the transaction, such as the date, product, selection, stake or reference shown in your account. Do not send passwords or unnecessary payment information in an unsecured message. Lex Casino may need to verify your identity and account ownership before discussing account activity or making a correction. These rules do not remove any rights you may have under Australian consumer law or other applicable requirements.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only use money that you can afford to lose, set a personal budget and take regular breaks. Never chase losses by increasing your stake or continuing to play for longer than planned. You should not bet when affected by alcohol, drugs, strong emotions or financial pressure.

• Decide your spending and time limits before you start playing.
• Keep track of your deposits, stakes, losses and playing time.
• Do not borrow money or sell belongings to fund betting.
• Do not ask another person to place bets on your behalf.
• Avoid betting to escape stress, boredom or personal problems.
• Use available responsible gambling tools or account restrictions if betting is becoming difficult to control.
• Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.

Lex Casino may provide account controls, temporary breaks, deposit or wagering controls, self-exclusion options, activity information and other responsible gambling features, subject to availability and the applicable terms. These tools are intended to support safer play, but no tool can replace personal care and good judgement. If you request a restriction or exclusion, do not create another account or ask someone else to gamble for you.

These Betting Rules may be updated from time to time to reflect changes to products, technology, law, regulatory expectations or operational practices. The current version published on the website will apply to future use of the service. Check this page and the relevant product rules before placing a new bet. If you do not agree with an updated rule, stop using the affected service and review the options available under the applicable terms.

For questions about a specific bet, review your account records and the rules displayed for that product before using the available support options. Keep your account details secure and do not provide passwords or unnecessary sensitive information when requesting assistance.